SHENANDOAH COUNTY, VA (Rocktown Now) — The Shenandoah County Sheriff’s Office has received reports of a scam email claiming to be from Shentel. The email falsely states that recipients need to update their service or modify their account and directs them to a link that requests payment to Shentel using Bitcoin. Authorities emphasize that Shentel will never require payment through Bitcoin or other similar methods.

Shentel customers should contact the company directly with any account questions. Recipients of this email or victims of any type of fraud should contact the Shenandoah County Sheriff’s Office.